Terms of Service

Please read these terms carefully before using msdevices.com.

Last updated: January 1, 2025  |  Effective: January 1, 2025

πŸ“‹ By accessing msdevices.com or placing an order, you agree to these Terms of Service. If you do not agree, please do not use our site.

1. About MS Devices LLC

MS Devices LLC ("MS Devices," "we," "us") is a US-based online retailer of printers and printing accessories. We operate msdevices.com and can be reached at support@msdevices.com or (800) 420-6475.

2. Eligibility

You must be at least 18 years of age and a resident of the United States to purchase from MS Devices. By using our site, you represent and warrant that you meet these requirements.

3. Products & Pricing

All prices are listed in US Dollars (USD). We reserve the right to change prices at any time without notice. In the event of a pricing error, we will contact you before processing your order. We make reasonable efforts to display accurate product images and descriptions, but slight variations may exist.

4. Orders & Payment

5. Shipping

We ship to all 50 US states. Free standard shipping is available on orders over $49. Estimated delivery times are provided at checkout and are not guaranteed. Please see our Shipping Policy for full details.

6. Returns & Refunds

We offer a 30-day return policy on most items in original, unopened condition. Please see our Return Policy for complete instructions. Refunds are processed to the original payment method within 5–7 business days of receiving your return.

7. Warranty

All printers sold by MS Devices are covered by the manufacturer's warranty. MS Devices does not provide additional warranties beyond what the manufacturer offers. For warranty claims, contact the manufacturer directly or reach our support team for guidance.

8. Intellectual Property

All content on msdevices.com β€” including text, images, logos, and graphics β€” is owned by MS Devices LLC or used under license. You may not copy, reproduce, or distribute our content without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, MS Devices LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our site or products. Our total liability to you shall not exceed the amount you paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless MS Devices LLC and its officers, employees, and agents from any claims, damages, or expenses arising from your use of the site or violation of these terms.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the United States. Any disputes shall first be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA), with proceedings conducted in English.

12. Changes to These Terms

We may update these Terms of Service at any time. Changes become effective upon posting. Your continued use of our site constitutes acceptance of the updated terms.

13. Contact Us

Questions about these Terms? We're here to help: